Q: How long do you need to do the clean?
A: On average, a four bedroom, 2 bathroom house takes about 12 hours to clean. We always send a team of 4 - 5 cleaners to a vacate clean to ensure the job is completed in a day.
Q: Why can't I just get a private cleaner to do the job cheaper?
A: Private cleaners generally work for cash and are not experienced in this level of cleaning particularly if anything comes up that is out of the norm. Very few private cleaners have Public Liability Insurance which means if they cause any damage to the property, you have no come back and rarely provide a receipt.
Q: What does a vacate clean include?
A: The vacate clean is a floor to ceiling clean with everything in between! This includes dusting, mopping, vacuuming, spot cleaning of walls, doors, door frames, light switches, skirting boards, light fittings, full oven clean, extraction fans, inside all cupboards and vanities, bathrooms, toilets, laundry, bedrooms and removing all cobwebs.
Q: Do you include full cleaning of walls?
A: No. We spot clean all walls which is generally all that is required for most properties. If a full wall clean is required, please contact us for price as it depends on how many rooms need a full clean. We will give you a discounted rate when getting a vacate clean.
Q: What if I have mould issues? Can you remove mould?
A: Yes we can professionally remove mould so it doesn't return. Please advise us of the issue when requesting a quote.
Q: Are cleaning of blinds included?
A: We dust blinds only due to the risk of damage, particularly with metal venetians. We do have access to ultrasonic cleaning services where we come and remove the blinds, take them to be professionally cleaned and re-hang them. Please let us know when doing a quote if this is something you are interested in.
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